Last Updated: Mar 30, 2025

At ClinicalPub, we strive to ensure you are satisfied with your subscription to our scientific health content. This Refund Policy outlines the conditions under which refunds are available for purchases made on clinicalpub.com.

1. Eligibility for Refunds

1.1 Initial Subscription: You are eligible for a full refund within 14 days of your initial subscription purchase if you are not satisfied with the service.
1.2 Renewals: Refunds are not available for subscription renewals unless required by applicable law.
1.3 Non-Refundable Cases: Refunds will not be granted if:

• You have accessed or downloaded significant portions of the premium content during the refund period.
• The request is made after the 14-day period.

2. How to Request a Refund

2.1 Submission: To request a refund, email us at clinicalpub.team@gmail.com with:

• Your full name
• Email associated with your subscription
• Date of purchase
• Reason for the refund request
  2.2 Review: We will review your request within 3 business days and notify you of the outcome.

3. Processing Refunds

3.1 Timeframe: Approved refunds will be processed through Paddle, our payment processor, within 7-10 business days.
3.2 Method: Refunds will be issued to the original payment method used at checkout.
3.3 Fees: No additional fees will be charged for processing refunds, though your bank or payment provider may apply their own charges.

4. Exceptions

We reserve the right to deny refunds if we suspect abuse of this policy (e.g., repeated refund requests) or if required by law to withhold a refund.

5. Contact Us

If you have questions about this Refund Policy or need assistance with a refund, contact us at:

• Email: clinicalpub.team@gmail.com