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Essentials 1 Complaints occur in every emergency department. They can be considered useful feedback. 2 Good complaints management involves being open to complaints and seeing them as an opportunity for improvement. 3 The majority of complaints are at least partly…
Essentials 1 Up to 5% of pregnant women will have significant bleeding after 20 weeks’ gestation. 2 Resuscitation of the mother followed by ultrasound localization of the placenta are the priorities of management for patients with heavy vaginal bleeding after…