Provider Resilience and Caring for the Carer

Key Points

Resilience is needed, both individually and for an organization.
To improve staff resilience, promote a culture of wellness in the organization and include executive buy-in.
Developing data on risk of burnout in staff, using validated inventories, can help.
A community that enhances support networks is vital.
Self-awareness and mindfulness training should be provided to all healthcare workers.

Background

The term resilience can be defined as “the ability of an individual (or a system) to provide adaptations that are needed to produce good outcomes, both when the conditions are favorable and when they are not.” A resilient person can bounce back from any adversity and cope with challenging situations, both in and out of work, with ease.

Media stories on the topic of mental health and resilience are becoming more common. Olympic athletes withdrawing from games because of mental health problems, celebrities committing suicide, and the effects of the COVID-19 pandemic on mental health around the world have all been reported. Occupations such as fire fighters, police officers, military teams, and healthcare workers require a high degree of resilience. Resilience is required not only in the individual but also in the organization. For example, it is thought that health care can be made safer not only by addressing unanticipated events but also through a culture of improved resilience in the workforce. In health care, adaptability and resilience are key to enhancing the quality of care delivered and the sustainability of the workforce.

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