Deconstructing Racism and Bias in Clinical Medicine


Introduction

Biases exist at every level of the clinical encounter, and numerous studies have documented their impact on cognitive errors and clinical outcomes. Although bias can be most obvious in the direct clinician patient relationship, it occurs structurally and at the institution and medical system level as well. The 2003 Institute of Medicine Report “Unequal Treatment” proposed that conscious (explicit) and unconscious (implicit) biases of physicians contribute to unacceptable health care inequities in the United States. 1

1 Smedley BD, Stith AY, Nelson AR. Unequal treatment: confronting racial and ethnic disparities in healthcare. In: Smedley BD, Stith AY, Nelson AR, eds. Unequal Treatment: Confronting Racial and Ethnic Disparities in Health Care . Washington, DC: National Academies Press; .

Since that time, the topic has expanded to better explain the landscape of disparities, their origins, and their impact in the areas of race, gender, sexuality, and religious identity. Although inextricably related, racism exists as a separate phenomenon, with its own negative impact on patients and communities, our health care system, and the medical profession.

This chapter presents foundational skills required for you to mitigate bias, including racism, in your clinical practice. The chapter begins with an overview of key terms and concepts, describes the application of an anti-racist approach to clinical practice, and offers concrete strategies and techniques for mitigating bias and racism for the intersecting identities of race, gender, sexuality, and religion. The clinical skills presented are organized into four groups: those commonly used before, during, and after a patient–clinician encounter, and those used to navigate biased-patient behavior. This chapter aims to serve as a guide to enhance awareness of the systems that create and reinforce bias in clinical practice and to enable you to develop skills needed to deconstruct bias in your clinical practice.

Key Terms and Concepts

Throughout this chapter, several key terms will be used ( Table 5.1 ). An understanding of these terms and concepts is critical as they form the foundation for the clinical skills presented. The central concepts that support the clinical skills presented in this chapter are bias , racism, and anti-racist skills .

TABLE 5.1
Key Terms and Definitions
Term Definition
Bias Judgment without question
Implicit Bias An automatic response or mental association that occurs without awareness, intention, or control
Explicit Bias The attitudes and beliefs we have about a person or group on a conscious level a
Race A social, cultural, and historical construct that artificially divides people into groups based on characteristics such as phenotype, ancestry, national origin, etc., to facilitate and justify exploitation b
A specious classification of human beings created in the 1600s–1700s by Europeans, or people who we have come to call white, establishing white as the highest level of human worth and social status for the purpose of establishing and maintaining power and privilege b
Ancestry A process-based concept, a statement about an individual's relationship to other individuals in their genealogic history; thus it is a very personal understanding of one's genomic heritage b
Racial Bias A person's identification with their racial in-group, which leads to preference for those of the in-group and negative preconceived notions about those of an out-group
Racism Economic, political, social and cultural structures, actions, and beliefs that systematize and perpetuate an unequal distribution of privileges, resources, and power between white people and people of color. c
Scientific Racism Scientific inquiry that stems from a belief in biological evidence of race and racial inferiority/superiority, and that black people are biologically different and inferior to white people
Dominant narrative An explanation or story that is told in service of the dominant social group's interests and ideologies
Spirituality The aspect of humanity that refers to the way individuals seek and express meaning and purpose and the way they experience their connectedness to the moment, to self, to others, to nature, and to the significant and sacred d
Religion An organized system of beliefs, rituals, and practices with which an individual identifies and associates and includes a relationship with a divine being d
Sexual Orientation The presence and/or object of a person's romantic, sexual, physical, or spiritual attractions
Gender Identity One's internal sense of gender at a given time
Gender Expression The manner by which one choose to express gender, through clothing, mannerisms, and other aspects of presentation, which may or may not align with societal expectations

a Borneman T, Ferrell B, Puchalski CM. Evaluation of the FICA tool for spiritual assessment. J Pain Symptom Manage. ;40(2):163.

b Yudell M, Roberts D, DeSalle R, et al: Tishkoff S. Science and society: taking race out of human genetics. Science 351(6273):564, .

c . https://www.pisab.org/ . Accessed March 6, 2019. Kershaw KN, Robinson WR, Gordon-Larsen P, et al. Association of changes in neighborhood-level racial residential segregation with changes in blood pressure among black adults: the CARDIA study. JAMA Intern Med. ;177(7):996.

d Puchalski C, Ferrell B: Making health care whole: integrating spirituality into patient care . 1 ed: Templeton Press; . Puchalski C, Ferrell B, Virani R, et al: Improving the quality of spiritual care as a dimension of palliative care: The report of the Consensus Conference. Journal of Palliative Medicine 12(10):885, .

Bias is a tendency or inclination that results in judgment without question 2

2 Ross HJ. Everyday Bias: Identifying and Navigating Unconscious Judgments in Our Daily Lives. Lanham, MD: Rowman & Littlefield Publishers; .

; it is expressed as snap associations we make about an individual based on a past experience or because of limited information and exposure. Bias can be explicit (conscious) or implicit (unconscious) and exists within individuals and institutions ( Table 5.2 ).

TABLE 5.2
Individual and Institutional Racism
Institutional Explicit Individual Explicit
Policies that explicitly discriminate against a group Prejudice in action—discrimination
Example: Segregated care via faculty practice vs. clinic-based health care system Example: Doctor states “these Mexicans are a waste of resources” while rounding on a patient in alcohol withdrawal
Institutional Implicit Individual Implicit
Policies that negatively impact one group unintentionally Unconscious attitudes and beliefs
Example: Use of race embedded in clinical prediction rules and guidelines Example: Doctor spends less time with patients of color compared with white patients

Implicit bias is an automatic response or mental association that occurs without awareness, intention, or control. 2 Implicit bias is a normal human function. Well-known examples of implicit bias have been described in the human resources literature. 3

3 Rowatt WC, Franklin LM, Cotton M. Patterns and personality correlates of implicit and explicit attitudes toward Christians and Muslims. J Sci Study Relig. ;44(1):29.

, 4

4 Schwartz M, O'Neal Chambliss H, Brownell K, et al. Weight bias among health professionals specializing in obesity . Obes Res. ;11(9):1033.

More recently there has been a growing body of evidence demonstrating how implicit biases of clinicians negatively impact patient care. 5–8

5 Blair I, Steinert J, Havranek E. Unconscious (implicit) bias and health disparities: where do we go from here? Perm J. ;15(2):71.

6 Chapman EN, Kaatz A, Carnes M. Physicians and implicit bias: how doctors may unwittingly perpetuate healthcare disparities. J Gen Intern Med . ;28(11):1504.

7 Green AR, Carney DR, Pallin DJ, et al. Implicit bias among physicians and its prediction of thrombolysisdecisions for black and white patients. J Gen Intern Med. ;22(9):1231.

8 Hall WJ, Chapman MV, Lee KM, et al. Implicit racial/ethnic bias among health care professionals and itsinfluence on health care outcomes: a systematic review. Am J Public Health. ;105(12):e60.

Implicit bias is often in conflict with our conscious attitudes, behaviors, and intentions and is deeply rooted in and supported by race, class, and power-based structural divisions. Although clinicians pledge to do no harm, the profession itself has historically denied, resisted, or avoided addressing the role of bias in clinical medicine. The Cycle of Implicit Bias in Clinical Medicine shown in Fig. 5.1 illustrates how our unconscious behaviors are triggered, developed, primed, and ultimately rooted in medical education training and perpetuates bias in patient care.

Fig. 5.1, The Cycle of Implicit Bias.

When a bias is due to race, is it known as a racial bias . Racial bias is a person's identification with their racial in-group, which leads to preference for those of the in-group and negative preconceived notions about those of an out-group. Race is a social construct as opposed to a biological fact. That is, race is defined and made real by political, social, economic, and historical values of a time/era and geographical location. For example, a person may be racially designated differently in a different location (United States vs. Brazil vs. South Africa) and time/social context (early 1900s vs. early 2000s). While racial bias is an automatic, neurally-mediated belief , racism is grounded firmly in the above power structure and is the overt and/or passive action of biased beliefs. The ideology of racism is borne in the idea that human beings are naturally subdivided into distinct groups based on their physical appearance (i.e., race), in order to create a hierarchy that promotes domination and oppression. The concept of hierarchy has been doubly supported by science and medicine and in sync with American law. Racism can be simply defined as privilege plus power. 9

9 Sivanandan A Communities of Resistance: Writings on Black Struggles for Socialism. New York: Verso; .

According to this definition, two elements are required in order for racism to exist: racial prejudice, and social power to codify and enforce this prejudice onto an entire society. 10

10 Barndt J. Dismantling Racism: The Continuing Challenge to White America. Minneapolis, MN: Augsburg Books; .

The societal and cultural norms that create and perpetuate this racial hierarchy are referred to as “white supremacy culture.” White supremacy culture is the organizing principle of our society, regardless of the conscious intentions of individuals within society. The features of white supremacy culture have been well described. Select examples appear in Table 5.3 , White Supremacy Culture and Anti-Racist Clinical Approaches. 11

11 dRworks at www.dismantlingracism.org , https://resourcegeneration.org/wp-content/uploads/2018/01/2016-dRworks-workbook.pdf , accessed on 8/25/2019.

White supremacy culture has biological effects and very real consequences for people's health, wealth, social status, reputation, and opportunities in life, especially if they are nonwhite.

TABLE 5.3
White Supremacy Culture and Anti-Racist Clinical Approaches
White Supremacy Culture Anti-Racist Clinical Approach
Either/or Thinking Systems and Complexity Thinking
Things are viewed as “either/or”—people are either “good or bad,” patients are “adherent or nonadherent.” Inequities are viewed as isolated incidents, and complex systems are simplified (i.e., poverty is due to lack of education, a flare of a chronic illness is due to nonadherence to medication). Clinicians strive for understanding context and intersectionality. Patients can be both nonadherent to a treatment recommendation (for reasons that are myriad) and deeply committed to their own health. Instances of inequities are viewed as manifestations of broader systems of oppression, and clinicians search for the underlying causes for these observations within their patients and communities.
Power Hoarding and Paternalism Power Sharing
Power is viewed as limited. Ideas from patients and communities are treated as not worthy of inclusion or seen as a threat (see “Defensiveness”). Clinicians assume they have the best interests of patients in mind, and clinical information (lab results, chart notes, etc.) and clinical decision making processes (alternate approaches, levels of ambiguity, etc.) are not openly shared with patients. Patients recognize they do not have power, and do not understand how clinical decisions are made. Patient and family ideas are valued for the positional experience and expertise they represent. Clinicians actively seek out and make space for them to be heard. Clinicians openly share their own thought process with patients and prioritize collaborative decision making. Clinicians and patients share a common and expressed goal, and clinicians acknowledge that without the patient's explicit investment in the treatment plan, the plan is useless.
Defensiveness Vulnerability
There is an absence of space to air grievances or concerns. Clinicians and health systems focus on protecting power instead of addressing harms. Clinicians spend time naming intentions instead of acknowledging harms. Either/or thinking contributes to clinicians viewing critique as inappropriate. Clinicians actively create space for patients and families to address concerns. Clinicians respond to the concerns and include them in the decision making process.
Focus on Individuality Community and Group Connection
Patients act as individuals, devoid of connection to a group or community, unless a pathological association about their behavior or genetics can be made. An individual is responsible for controlling their environment. Clinicians act individually, with responsibility functioning “up-down” hierarchies as opposed to sideways to peers. Clinicians view patients as both autonomous agents AND still acting within a community that may be under oppressive economic, social, and political structures. Therefore, patients’ concerns, interactions within the clinical encounter, and health are also viewed within the lens of that community's positionality. Teamwork is prioritized, and clinicians include patients, families, and communities within that team.
Right to Comfort/Fear of Open Conflict Direct and Constructive Feedback/Growth and Learning
Clinicians value politeness over honesty. Clinicians blame patients and communities that voice concerns or cause discomfort, labelling them as responsible for the problem, or as “difficult” patients. Clinicians actively create a space where patients can question and challenge the clinician and medicine at large. Specifically, clinicians do not require patients to raise concerns in “acceptable” ways. Clinicians openly admit to gaps in knowledge and experience and welcome challenges/questions from patients as opportunities for learning, growth, and improvement in care.
Worship of the Written Word Centering the Experiences of Patients/Communities
Clinicians rely almost exclusively on published data and do not take into account or value other ways in which information and experiences are shared. Clinicians take the time to understand how patients and communities get and share information, especially information about health and illness. Clinicians strive to understand the stories of their patients and communities that are not always written and not always heard.

The creation of race is historically linked to medicine. Physicians supported the creation of race to sustain and justify social and political power via the creation of a racial hierarchy ( Fig. 5.2 ). Racial hierarchies were used to justify the genocide of Native Americans and the enslavement of black Americans, and to perpetuate inequities of black Americans through contemporary times. Scientific racism employs pseudoscientific empirical inquiry and data to define and support the idea of hierarchical racial categorization to justify racism. It is deeply rooted within medicine's history and culture (as medicine developed within particular historical moments), and is ubiquitous in contemporary medical practice.

Fig. 5.2, The Relationship Between Scientific Racism and American Sociopolitical Culture.

Within this paradigm, clinicians are taught to pay attention to race, along with the outcomes of health inequities, without any acknowledgment of the historical and sociopolitical forces that yield inequitable outcomes. This is done explicitly, through guidelines and clinical prediction rules that employ race as a biological construct, and implicitly through observational studies that report on racial health inequities without providing a sociopolitical framework for these outcomes. Clinicians thus rely on their own assumptions and explanations, which include genetic and biological differences, as well as behavioral choices and innate abilities. Together, this has been shown to manifest clinically as false beliefs about biological differences between races 12

12 Roberts, Dorothy E. Fatal Invention: How Science, Politics, and Big Business Re-create Race in the Twenty-first Century. New York: New Press; .

and inequities in care management based on a patient's race. 13 ,

13 Hoffman KM, Trawalter S, Axt JR, et al. Racial bias in pain assessment and treatment recommendations, and false beliefs about biological differences between blacks and whites. Proc Natl Acad Sci U S A. ;113(16):4296.

14

14 Goyal MK, Kuppermann N, Cleary SD, et al: Racial disparities in pain management of children with appendicitis in emergency departments. JAMA Pediatr. ;169(11):996.

White supremacy culture is thus entangled with medicine: influencing medical practice and being perpetuated by scientific racism.

White supremacy culture is also interdependent with medical culture through dominant narratives. A dominant narrative refers to “an explanation or story that is told in service of the dominant social group's interests and ideologies.” 15

15 LSA Inclusive Teaching Initiative, University of Michigan https://sites.lsa.umich.edu/inclusive-teaching/2017/08/24/dominant-narratives/

The concept of a “dominant narrative” is a useful lens through which we can understand how stories are told and how medical knowledge is transmitted. These narratives serve to perpetuate power hoarding within the dominant social group and are most often incomplete or false representations of complex social histories. In order for that narrative to be perpetuated, it must be told without consideration for alternative explanations and in service of those in power. These stories shape our perception and by consequence our understanding of what should be done. Moreover, the repetition of these stories becomes pervasive, unquestioned, and seemingly objective. Common false messages that are often perpetuated are that:

  • “Obese patients are noncompliant with their medication because they do not care about their health.”

  • “Black patients do not take doctor's advice because they do not trust the health care system.”

  • “Native American health is often so poor because of alcohol use.”

We can characterize the dominant narratives in these examples by asking a number of questions:

  • 1

    Who or what is the problem being described?

  • 2

    Are there other facts or stories that may complicate the singular story being told here?

  • 3

    How is this narrative perpetuated?

  • 4

    Who benefits from the way this narrative is being told and who is harmed?

  • 5

    Is this narrative reflective or a larger set of values and beliefs?

The end result of this process is that the collection of dominant narratives, particularly those leveraged against marginalized people, contribute to how the medical establishment treats those communities ( Box 5.1 ).

Box 5.1
Characteristics of Dominant Narratives in Clinical Medicine

Characteristics of Dominant Narratives in Clinical Medicine

  • Shift blame from health care systems and society to the patient/community

  • Obscure the true social and historic determinants of health driving the observed outcome

  • Result in cognitive errors and ineffective, at times dangerous, patient care

  • Perpetuate individual and institutional racism and bias

Traditional cultural competency paradigms sought to reduce such inequities by improving clinicians’ knowledge of specific cultural beliefs, attitudes, and practices. 16

16 White-Means S, Zhiyong D, Hufstader M, et al. Cultural competency, race, and skin tone bias among pharmacy, nursing, and medical students: implications for addressing health disparities. Med Care Res Rev. ;66(4):436–55.

, 17

17 Kumagai AK, Lypson ML. Beyond cultural competence: critical consciousness, social justice, and multicultural education. Acad Med. ;84(6):782.

An anti-racist-based approach, in contrast, is an active process for identifying and eliminating racism by changing systems, organizational structures, policies and practices, and attitudes, so that power and privilege are redistributed and shared equitably. 18

18 While distinct from “insurgent multiculturalism,” anti-racism shares many charactersitics with this new clinical and educational paradigm, described here: Wear D. Insurgent multiculturalism: rethinking how and why we teach culture in medical education. Acad Med. ;78(6):549.

In the context of clinical practice, anti-racism examines the power imbalances between racialized people and non-racialized/white people whether they are patients, trainees, medical educators, or physicians. This approach counters white supremacy culture and seeks to decenter whiteness in the clinical encounter.

Before the Clinical Encounter (Pre-Visit Preparation)

Deconstructing bias in a clinical encounter starts before you even meet the patient. It involves cultivating an awareness of one's own identities, biases, and likely triggers to those biases, as well as an awareness of potential structural biases common in the clinical environment. By increasing awareness, the clinician can develop clinical skills to actively dismantle them in advance of the patient encounter. Although described here as events that take place prior to a clinical encounter, this is a continuous process, wherein reflection and skill development are ongoing.

The below exercises will assist you in this process. By its nature, however, this process is ongoing and should be employed by you throughout your career. Furthermore, the most effective techniques involve a combination of self-reflection and discussion with others.

Practice Exercises

Exercise 1: Disentangling Intersectionality

Instructions:

  • Please take five small pieces of paper or five index cards.

  • Lay them out in front of you.

  • On each index card you will write how you identify yourself in each of the following domains:

    • Gender

    • Sexual orientation

    • Race or ethnicity

    • Religion or spirituality

    • On the fifth and final index card, write one salient identity that you feel is most central to you. This can be ANY identity you choose.

  • Pause and reflect on the index cards in front of you.

  • Select one card and tear it in half.

  • Pause.

  • Select a second card and tear it in half.

  • Pause.

  • Select a third card and tear it in half.

  • Pause.

  • Select one more card and tear it in half.

Reflection Questions

Consider the following:

  • Why did I keep the identity I still have?

  • What did it feel like to get rid of my identities?

  • Which identities were easier for me to get rid of? Why?

  • At what point did the process become challenging?

Clinical Correlation

Imagine now that you are a patient , in a hospital, lying in a hospital bed. A doctor enters the room. How many assumptions would that doctor make about your identities? What would be assumed of your racial identity? Gender identity? How would these assumptions align with your own priorities? In what ways might these assumptions impact your relationship with the doctor and the care you receive?

Exercise Debrief

The purpose of this exercise is to have you learn the concept of intersectionality . The experience of selecting identities deemed most important to one's whole self, followed by a process of reducing to just one specific identity is grounded in the term intersectionality , coined by legal scholar Kimberlé Crenshaw. 19

19 Kimberlé Crenshaw is a leading authority on race and gender equality. Her work has been foundational in two fields of study that have come to be known by terms that she coined: critical race theory and intersectionality . A pioneer in civil rights, Black feminist legal theory, race, and racism, Kimberlé Crenshaw is professor of law at UCLA and Columbia Law School.

This exercise underscores the “multidimensionality” of one's own self-identity. Intersectionality is the interconnected nature of social categories such as race, class, and gender as they apply to a given individual or group, thus creating overlapping and interdependent systems of marginalization and oppression. While intersectionality has typically been used to understand the interconnected identities of marginalized groups, it is important to consider how that term could be helpful in understanding how intersecting identities can work together to privilege groups of people, creating systems of power and advantage.

After completing the exercise, you should consider how the multidimensionality of your patients may impact their ability to provide high-quality care. Specifically, you should reflect on how this exercise relates to people, specifically patients, of marginalized identities having to hide, mask, or change themselves (or their appearance of self) to navigate society and health care. The goal of this exercise is to enhance your ability to engage in a meaningful clinical encounter by recognizing the role of intersectionality in your patients’ lived experiences.

As part of this exercise, you can begin to deconstruct the impact of realizing your own racial and ethnic identity and understanding how the formation of that identity is expressed in one's own life.

Exercise 2: How Did You Come to Know Your Race?

Instructions:

Reflect on the following questions. Please write your responses to each.

  • How did you first come to know your racial and/or ethnic identity?

    • What was that exact moment like for you when realized you were [Insert racial/ethnic identity]? Where were you? How old were you? What were the circumstances? How did it make you feel?

  • When, if ever, did you learn about shared characteristics of people with your racial and/or ethnic identity? Are there certain qualities that distinguish your racial and/or ethnic identity from other groups?

  • Who were the people in your life who shared the same racial identity as you and what were there positions?

  • Was there a time when you recall feeling “different” from those around you because of your racial and/or ethnic identity?

  • Because of that experience, do you relate more, less, or differently to people you perceive as “different”?

  • What biases (explicit or implicit) might you have about yourself or others with shared or different racial and ethnic backgrounds from your own?

  • How might these biases inform your interaction with patients with shared or different racial and ethnic backgrounds from your own? What conscious and/or unconscious biases might be at play?

Exercise Debrief

The purpose of this exercise is to allow you to reflect on the moment or circumstances under which you first became aware of your racial and/or ethnic identity. The reflection that follows should identify the conscious and unconscious impact of those circumstances on the formation of one's own racial and ethnic identity. The intended result of the exercise is an enhanced and authentic awareness of how the construct of race is a profound organizing principle in nearly every sector of the American society. Also, it should help to link how one's racial identity can have actual adverse consequences on their health and well-being due to the perpetuation of false dominant narratives, institutional and individual racism, and the cycle of unconscious bias in clinical medicine. As part of this exercise, you can begin to deconstruct the impact of realizing your own racial and ethnic identity, how the formation of that identity is expressed in your own life and with others, and the creation of new or reinforcement of existing biases.

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