Key Concepts

  • Comprehensive emergency management consists of four phases: mitigation, preparedness, response, and recovery.

  • Mass casualty planning should account for the breakdown of traditional transportation and communications systems during a disaster.

  • Field personnel should be specifically trained in mass casualty triage and stabilization because austere field conditions change management strategies.

  • All plans must protect caregivers and rescue personnel.

  • Critical incident stress management is highly desirable after an event and should be planned for in advance. Psychological triage tools, such as PsySTART, may help.

  • Planners should establish and exercise a hospital-based incident management system.

  • Disaster planning needs to include policies to address the needs of vulnerable populations such as children, disabled, and the elderly.

  • Multiple United States government agencies support disaster response, including the National Disaster Medical System, the Department of Defense, the Department of Veterans Affairs, and the Centers for Disease Control and Prevention.

Foundations

Disasters occur in all areas of the world and cause harm to populations, property, infrastructure, economies, and the environment. Harm to populations includes death, injury, disease, malnutrition, and psychological stress. Recent catastrophes include earthquakes in Italy (2012) and Nepal (2015) ( Fig. e14.1 ); devastating tsunamis in Japan (2011); severe flooding in Sudan (2013) and Venice, Italy (2019); hurricanes in the Philippines (2013) and the United States (2017); tornados in China (2015); the spread of Zika in South America (2015–2016); wildfires in California (2017 and 2018) and Australia (2019); the Ebola outbreak in West Africa (2014–2016) and Democratic Republic of Congo (2019); and the pandemic of severe acute respiratory syndrome coronavirus-2 (COVID-19) (2020–2021).

Fig. e14.1, Large-scale catastrophes, such as this earthquake in Nepal (2015), have the potential to cause much injury and psychological stress. (Voice of America. “Dead count rises in Nepal.” Available at: https:// www.amerikaninsesi.com/a/2739517.html .)

Increasing population density in floodplains, seismic zones, and areas susceptible to hurricanes, as well as the effects of climate change, point to the probability of future catastrophic disasters with large numbers of casualties. Additional factors that indicate an increasing probability of mass casualty incidents include terrorist activity; production and transportation of toxic and hazardous materials; risks associated with fixed-site nuclear and chemical facilities (illustrated by damage to the Fukushima nuclear power plants after the 2011 Japan earthquake and tsunami); and the possibility of catastrophic fires and explosions. As an example, the United States Geological Survey has identified volcanoes in the western United States and Alaska that are likely to erupt in the future, including Mt. Hood, Mt. Shasta, and the volcano underlying Mammoth Lakes in California. Because of the rising population density in these areas, hazards from volcanic activity are increasing. An entire town, containing several hundred residents, required evacuation during the 2018 Kilauea volcanic eruption.

Given this probability and the increasing role of emergency medicine in disaster mitigation, preparedness, response, and recovery, this chapter discusses disaster planning and operations with emphasis on the role of the emergency clinician. The emergency clinician has extensive responsibilities for community disaster preparedness and disaster medical services, including response to terrorism. In position and policy documents, the American College of Emergency Physicians (ACEP) outlines the scope of emergency medicine’s involvement in preparedness and response to disasters and terrorism, stating that “emergency physicians should assume a primary role in disaster preparedness and response, throughout all phases of the disaster life cycle.” Organized emergency medicine has also facilitated creation of national disaster and terrorism-related core competencies for emergency department (ED) personnel and emergency medical service (EMS) professionals, most recently including similar education for emergency medicine residents.

A committed ED alone is insufficient to provide hospitals with a successful disaster preparedness program. Institutional commitment by every hospital department and the administration is necessary to coordinate effectively with system-wide resources for disaster management. Addressing this need is one of the major factors behind the federal government’s emphasis on creating and maintaining health care coalitions (HCC). An integrated comprehensive health care system response is especially critical for providing care when demand exceeds available resources, a concept referred to as hospital surge capacity . A partial listing of sources for general disaster medicine information can be found in Table e14.1 .

TABLE e14.1
List of Disaster Medicine Resources
Organization Website
The Joint Commission www.jointcommission.org
American College of Emergency Physicians (ACEP) www.acep.org
Centers for Disease Control and Prevention (CDC) www.cdc.gov
FEMA National Preparedness Directorate www.fema.gov/national-preparedness-directorate
National Response Framework www.fema.gov/media-library/assets/documents/117791
Agency for Healthcare Research and Quality archive.ahrq.gov/prep
Koenig and Schultz’s Disaster Medicine: Comprehensive Principles and Practices (Cambridge University Press) www.cambridge.org
World Association for Disaster and Emergency Medicine www.wadem.org

In 2016, the Office of the Assistant Secretary for Preparedness and Response (ASPR) released their guidance for health care disaster preparedness through 2022. Four key capabilities are outlined:

  • 1.

    Creating a foundation for health care and medical readiness

  • 2.

    Health care and medical response coordination

  • 3.

    Continuity of health care service delivery

  • 4.

    Medical surge

The first two HCC capabilities involve organizational creation and maintenance. HCCs act as multiagency coordination groups and allow for collaboration on the mitigation of, preparation for, and response to disasters and emergencies. HCC members include individual health care and response organizations (acute care hospitals, emergency medical service agencies, public health entities, long-term care facilities, etc.) within a defined region. An emergency operations center should be established for use by the HCC. Prearranged mutual aid agreements within the HCC allow sharing of resources among members during times of crisis or hospital evacuation. The Centers for Medicare and Medicaid Services require physician involvement in HCCs, and emergency physicians working at hospitals may consider participating in HCC planning and community disaster management operations.

Surge Capacity

The concept of surge capacity has emerged as a way to manage an event that produces a sudden influx of casualties with medical and health needs that exceed current hospital resources. This can be due to either the volume or types of victims. The three basic components of the surge capacity system are commonly referred to as the three “Ss”: staff (hospital personnel), stuff (supplies and pharmaceuticals), and structure (physical location and management infrastructure). A complete discussion of surge capacity is beyond the scope of this chapter but has been published elsewhere.

Within the context of surge capacity, new protocols exist that address allocation of resources when the medical and health needs of a population exceed current inventory. The issues involve creation of an equitable system for scarce resource allocation strategies, including, but certainly not limited to, the expansion of the emergency department or the assignment to an intensive care unit as was done during the COVID-19 pandemic. Although no universally accepted approach currently exists, the Institute of Medicine has published a consensus-based document that suggests approaches to optimize patient outcomes in a resource-constrained environment.

Definitions

One of the challenges facing those responsible for disaster preparedness is that no standard definition of disaster exists. In the most general terms, one can define a disaster as a severe supply and demand mismatch where the need for resources exceeds the supply. This suggests that a disaster is defined more by the resource and need discordance than the actual size of the event. These response capabilities can change in diverse environments or even in the same location at different times of the day or day of the week. A multiple-vehicle collision with 6 critically injured patients and 12 patients with minor injuries could overwhelm both the EMS system and the hospital in a small rural community. In an urban area with multiple hospitals that participate in a trauma system, this same event could be managed with routine resources. Thus, it is the functional impact on the specific entity that is the key concept in determining whether a disaster exists. For example, many would consider a plane crash a disaster, yet it may not even approach overwhelming the resources of the local responders. Because disaster medicine is multidisciplinary and depends on the integration of multiple levels of responders, the use of a common, precise terminology is essential.

Classic Terminology

The words internal and external refer to a hospital setting to help distinguish whether an event has occurred within the hospital grounds (internal) or in the community (external). This concept distinguishes between preparing for casualties to arrive at the hospital and managing casualties or resources within the hospital. This geographic distinction between internal and external may be useful, but it has severe limitations. Many events can be both internal and external to the facility at the same time (e.g., major earthquake or hurricane). Furthermore, simply identifying the location of the event does not answer the critical question: How are response capabilities affected? The key consideration is what actions are required to mitigate and then to rectify the situation.

Some definitions have been based on the number of casualties. As previously described, the absolute number of patients is much less important than whether their medical and health needs exceed the resources to care for them at a given point in time. The attack on the World Trade Center in 2001 ( Fig. e14.2 ) illustrates this point. Although over 2000 victims died in the collapse of the twin towers, the actual impact on the overall health system of New York City was relatively mild. The capacity of the system to care for citizens living in New York remained intact. In contrast, Hurricane Katrina in 2005 resulted in a similar number of deaths, but caused such massive destruction, including the loss of medical and health infrastructure, that federal disaster medical assistance teams (DMATs) were deployed to Louisiana to provide medical personnel and supplies.

Fig. e14.2, The World Trade Center attack of 2001 overwhelmed local resources and necessitated state and federal help.

Hazard Vulnerability Analysis

An all-hazards approach is a common feature in disaster planning. This concept dictates that the bulk of planning should be designed for all disaster scenarios instead of for specific types of hazards (such as fire, flooding, tornados, etc.). However, an important consideration in disaster planning is an awareness of the types of events to which the hospital or community is vulnerable. The classic example is the increased risk from earthquakes in the central United States resulting from the combination of the New Madrid fault and the limited seismic safety requirements for buildings in that area. A hazard vulnerability analysis (HVA) can be used by an HCC and individual facilities to appropriately plan resources. An HVA is based on the likelihood of an event, the potential destructive force of an event, and the preparedness level of the entity for an event. The Kaiser system has developed an HVA template ( www.calhospitalprepare.org/hazard-vulnerability-analysis ). The major nonmilitary threat to life and property in the United States is probably a large earthquake in a densely populated area or a terrorist attack, although the threat from flooding is increasing. The COVID-19 pandemic has demonstrated that with the increasing rate of globalization and population density growth, an emerging infectious disease represents a new and expanding risk.

Specific Issues In Disaster Management

Triage

The term triage derives from the French verb trier , meaning to sort. The concept of triage was used as far back as Napoleon’s time to assign priorities to treatment of the injured when resources were limited. Priority is given to the most salvageable patients with the most urgent conditions. Some EDs continue to use triage in the hospital setting, although this daily practice has little in common with triage during disaster conditions. For those EDs that continue to use standard triage, it is intended to identify the most seriously ill patients with time-dependent conditions and to ensure that they receive rapid care. The goal of disaster triage is clearly different—to do the most good for the most people. There is a shift from focus on individual patients to focus on the entire affected population. It can be difficult for physicians to realize that achieving the goal of maximizing benefit to an entire population of patients may necessitate letting some patients die with comfort care only. Under true disaster conditions, cardiopulmonary resuscitation should not be performed.

Routine Multiple-Casualty Triage

To assist in the understanding of triage techniques, it is useful to consider a routine out-of-hospital event with multiple casualties (e.g., a multivehicle collision). In such situations, rescue personnel often use a simple triage and rapid treatment (START) technique that depends on a quick assessment of respiration, perfusion, and mental status. These three assessments can be remembered by the mnemonic RPM ( r espirations, p erfusion, and m ental status). To initiate this sorting process, all victims who are able to walk are asked to move away from the incident area. These patients are classified as green, or “walking wounded,” and are reassessed after the more immediately critical patients are triaged.

The Pediatric Triage Tape (PTT) and JumpSTART have been proposed for the triage of children. JumpSTART is a modification of the START triage protocol that includes an additional step of five rescue ventilations for children presenting apneic and modification of criteria for hypoventilation and tachypnea, as well as for a decrease in mental status ( Fig. e14.3 ). The PTT uses criteria that change in proportion to increasing victim size. The parameters for a child 50 to 80 cm in length are illustrated in Figure e14.4 . In an evaluation of five triage tools using a large trauma database, JumpSTART performed best for children under 8 years of age with CareFlight triage performing best overall. Although START, JumpSTART, the PTT, and CareFlight appear to be useful tools, only START has been evaluated in an actual disaster situation. As such, no pediatric triage system has proven clear superiority over any other, and therefore, recommendations on choice of pediatric triage system should be left to individual jurisdictions. Proper education and team training may be more important than triage system choice.

Fig. e14.3, JumpStart pediatric triage algorithm.

Fig. e14.4, Pediatric Triage Tape (PTT) algorithm for a child 50 to 80 cm in length.

As illustrated in Figure e14.5 , a rescuer using START triage can assess each patient in seconds, quickly checking respiratory rate, pulse, and ability to follow commands (mental status), and divide the patients into the remaining three categories: red (immediate), yellow (delayed), and black (deceased). The only patient care interventions provided during this process are the opening of an obstructed airway and direct pressure on obvious external hemorrhage. At this point, patients are generally transported to a hospital for definitive care. Most often, patients arrive with a color-coded triage tag and are reassessed and re-triaged by the hospital staff ( Fig. e14.6 ). An outcomes-based evaluation of the performance of START triage in an actual disaster (2002 Placentia Linda train crash) demonstrated acceptable levels of undertriage (100% sensitivity of the red category and 90% specificity of the green category). However, significant amounts of overtriage occurred. Use of START also appropriately prioritized the transport of victims, with patients triaged as red arriving at hospitals earlier than patients triaged as yellow or green.

Fig. e14.5, Simple triage and rapid treatment (START). Victims who can walk are identified first and triaged into the “minor” category. Those remaining are triaged using the algorithm.

Fig. e14.6, Triage tag to be used in multicasualty or disaster patient assessments.

Given the significant number and variability of proposed disaster triage systems, a multidisciplinary group in the United States attempted to standardize these platforms by developing the Model Uniform Core Criteria in 2011. These core criteria promulgated a set of principles to guide creation of mass casualty triage algorithms. Based on these guidelines, this group also proposed a potential national triage system for the United States. The result, derived by consensus, was referred to as SALT ( s ort, a ssess, l ifesaving interventions, and t reatment or transport). It differs from START mainly in the assessment of respirations (i.e., relies on a qualitative evaluation of respiratory distress rather than a number), the requirement for performance of certain lifesaving interventions (chest decompression), and an unstructured estimate of survivability. The algorithm is more complicated than START, and no current data exist evaluating its sensitivity, specificity, or other performance characteristics after use in an actual incident. As such, it is not currently possible to make recommendations for the use of SALT triage. For anyone considering implementing an adult mass casualty triage algorithm, we recommend using START triage until more evidence emerges describing the performance of SALT triage in actual disasters.

Catastrophic Casualty Management

Triage during a disaster differs from triage performed in routine out-of-hospital and hospital settings. The number of victims is vastly increased, while medical resources are severely limited or initially absent. Patients may remain on scene for an extended period and may require periodic reassessment, which will be challenging. If hospitals remain accessible, patients tend to seek care at the closest one, a phenomenon known as convergence. Hospitals close to the disaster scene are overwhelmed, whereas hospitals located only a few miles away may receive few if any patients. The triage process will then be decentralized, occurring at multiple sites, or compartments, simultaneously throughout the disaster zone. Rather than a single scene or localized disaster, this can be thought of as a compartmentalized disaster.

To address this situation, researchers developed the Secondary Assessment of Victim Endpoint (SAVE) system of triage. The SAVE triage system is designed to identify patients who are most likely to benefit from care available under austere field conditions or in a resource-poor environment. When combined with the START protocol, SAVE triage is useful for any scenario in which multiple patients experience a prolonged delay in accessing definitive care.

The SAVE methodology is designed for use by health care providers under two conditions: (1) for those working within the disaster zone that begin caring for patients immediately but may not be able to transport patients to a definitive care facility for days, and (2) for those caring for patients within hospitals where demand for resources exceeds supply. This second situation can occur as hospitals attempt to increase surge capacity. It is immediate and dynamic rather than delayed and static.

The SAVE triage methodology divides patients into three categories: (1) those who will most likely die despite available care, (2) those who will survive without care, and (3) those who will benefit from austere field interventions. Only those patients expected to improve receive care beyond basic or comfort measures. The decision to place patients in a particular group is based on field outcome expectations derived from existing survival and morbidity statistics. An example is a situation in which three victims require chest tubes (two victims require one tube each and one victim requires two tubes), but only two chest tubes are available. The SAVE principles guide providers to place their last two chest tubes into the two victims who need one rather than into the single victim requiring two tubes.

Since nuclear, biologic, and chemical terrorism has become a threat, triage systems have been modified to address these situations. These systems attempt to incorporate the added threats from exposure and contamination into the triage process. One such method for biologic casualties triages many individuals to home observation rather than hospitalization to optimize resource use and to minimize the spread of the infectious agent. This strategy has been used effectively during the COVID-19 outbreak. In addition, responders require protection from secondary contamination or exposure; therefore, part of the triage algorithm should include a risk assessment and determination of whether and what type of personal protective equipment should be donned before patients are assessed. This was illustrated during the 2014 to 2016 Ebola outbreak when health care providers initiated Ebola exposure screening procedures during initial patient contact before engaging in patient evaluation and treatment. A similar approach was also utilized initially in the COVID pandemic. Once community spread developed, however, this practice was replaced by the assumption that all patients were infected. In a combined event scenario, such as an incident involving a radiologic dispersion device, rapid patient assessment is critical to prevent patient deaths from traumatic injuries while awaiting medical care from responders concerned about their own health and safety.

Also associated with disaster incidents are large numbers of psychological casualties. These individuals have not received physical injuries or toxic exposures but experience significant psychological trauma and are at risk for posttraumatic stress disorder and other psychiatric illnesses. The emergency plan should include a mechanism to provide psychological triage, such as PsySTART, that can rapidly assess individuals to identify those at risk for serious and prolonged illness and assure that they have access to mental health care. Responders effectively used PsySTART immediately after Hurricane Sandy and Typhoon Haiyan.

While performing triage, the emergency clinician should consider the effects of extreme age, underlying disease, and multiple injuries when assessing the potential prognosis for a given patient. Treatment of many nontraumatic emergencies can be accomplished with field interventions that do not consume extensive resources. Patients with such illnesses should usually be triaged to the treatment area.

Vulnerable Triage Populations

Certain groups of patients, such as children, the elderly, the disabled, and homeless persons, may have special needs that present challenges to routine triage. For example, if a person is too young to follow commands or is deaf, the individual would not be able to respond to a command to walk away from an incident site for reasons that may not indicate severe injury. Triage schemes should attempt to accommodate language and cultural barriers, as well as physical and psychological limitations that result in social or medical vulnerabilities.

Special Triage Categories

To maximize human resources, disaster victims who would normally be triaged to the observation area can be triaged to the treatment area if they possess special skills valuable to the medical team (e.g., medical expertise and translation skills). By increasing the number of functional team members, the effectiveness of the overall response will improve. The guiding principle supports the disaster triage goal of maximizing benefit to the most people.

Care of Populations with Functional or Access Needs

Within the general population, groups of unique individuals exist that are at greater risk for injury, death, and property loss resulting from a disaster. These vulnerable populations include children, the elderly, racial and ethnic minorities, the disabled, those residing in institutions such as skilled nursing facilities, and the mentally ill. Challenges in the management of these populations with functional or access needs during a disaster include: (1) lack of mobility; (2) difficulty tracking victim movement during evacuations and issues of reunification with responsible family members; (3) inability to understand English or to comprehend instructions issued by local authorities; (4) fear of deportation if requesting aid or other resources from state or federal authorities; and (5) poor access to transportation resources. A detailed discussion on the disaster management of these populations is beyond the scope of this chapter but available elsewhere. Those responsible for disaster planning should ensure that policies and procedures are developed that address the unique needs of such groups.

Out-of-Hospital Response

Emergency Medical Services System Protocols

To prepare adequately, hospitals should be familiar with and involved in the development of county or regional plans. For example, some EMS systems use automatic systems such that each hospital may be expected to accept a fixed number of critically ill or injured and minor patients without advanced notification.

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